FAQs

Billings Airport

The Billings Airport has recently changed where they allow Shuttle & Rideshare drivers to pickup passengers.
The pickup area is located just outside of Door 4.
When you exit the terminal, please turn right and head up the sidewalk a bit.
Lane 1 & Lane 2 are the ONLY designated lanes to pickup in.
Your assigned driver's name, vehicle, and license plate number will be listed in the confirmation text message prior to your scheduled pickup.

Bozeman Airport

When you exit the Terminal through the Arrivals doors, please walk across the taxi lanes to find the vehicles that are parked nose in facing the terminal.
Each area is designated by Zones.
Your driver will message you when they arrive as to which Zone they are parked in.
Your assigned driver's name, vehicle, and license plate number will be listed in the confirmation text message prior to your scheduled pickup.

We know that travel can be difficult in today's world. There can be many times that a flight is delayed, cancelled, or rerouted for weather. Trailhead wants to be the one constant that you can count on.

We do our best to watch the flight trackers available to estimate your time of arrival. If you notice a delay, or that you may miss a flight, let us know asap! We will do everything we can to reschedule your transportation without cancelling your ride.

Contact Devon @ (406) 855-0037 with any changes to your travel plans.

We have a complimentary stop with up to a 10 minute wait.

You can grab a bite at a drive-thru, pick up a grocery order, or grab some beverages before heading out of town on your adventure.

If you need to make more than one stop, please feel free to ask your driver if they have time before their next reservation!

Each additional stop will cost $15.

We believe that a gratuity is earned and not just a given!

If your service is worthy of a tip, we will be grateful with whatever amount hits your heart!

Each driver can accept gratuities via:

Cash | Venmo | CashApp | Card

Frequently Asked Questions